Paid for Subscription, but now says I need to "Make it Official"

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Tyson Chaplin

• September 16, 2017 05:28

So when I signed up for my Photo Shelter account, I paid for the annual plan at $35.00 per month for Unlimited storage.  It said I had a 14 day trial...  Now that is up and it is asking me to make it official again?  Can someone help?  How do I contact Photoshelter on a weekend?  I need to deliver images to a client and now I can't even log in... Of course I already uploaded the images.

Please help!

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  Nick Miners

  • September 17, 2017 14:16
  • Edited

  Hi Tyson

  I'm afraid the only way to contact them is by email on support@photoshelter.com - I don't think they have a manned telephone line at weekend. If you need to call them, their number is 212.206.0808 open 9am - 6pm ET (Mon - Fri)

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  Mark Likosky

  • October 05, 2017 00:57

  This message disappeared after the trial. It freaked me out too but it went away eventually. 

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