Canceling an order under 24 hours of submittal?

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Adam Brennan

• March 20, 2015 03:58

I have a customer who made a mistake on ordering and wants to make changes. How do I can put an order on pause or cancel? Also what if a vendor send my customer bad work? How does that get resolved?

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  Graham Gerdeman

  • September 03, 2017 17:32

  two years later - and did you ever get an answer to this? The photoshelter forum seems like a place for questions to die!
  
  I am in the situation where I need to cancel a pending order - which is pending my verification. I can change the image to be printed, but not the product. It's crazy. Awaiting assistance from customer support on this one.. 

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  Scott Holstein

  • September 03, 2017 17:36

  Better call support, Graham.

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