How do I get 12 months of download information by client from the download log

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3 comments

  • Nick Miners

    The download log only shows the latest 90 days' worth of information, so if you wanted a year's worth you'd need to download the CSV regularly over the course of the 12 months. It may be that PhotoShelter keep this information themselves - you could ask them at support@photoshelter.com

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  • Gordon Donovan

    This is unacceptable

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  • Nick Miners

    Hi Gordon

    Have you tried contacting PhotoShelter themselves directly? Their staff don't monitor these forums so if you wanted to discuss it with them then emailing them would be the best course of action.

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