How to insert png images

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Barry Hallen

I've uploaded a png image with trasnparency in one of my Photoshelter galleries. When i double click on it an then i choose "get links and embed code" in the "actions" menu i get an address of a jpg file (so without transparency), how can i get the address of the png file instead?

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  • Nick Miners

    Hi Barry,

    PhotoShelter always serves up images as jpgs regardless of the original file format; the original file can only be access by someone with download permissions in the gallery that include 'original file'. If you want to use a PNG with transparency anywhere other than as your PhotoShelter site logo then I'd recommend hosting it outside PhotoShelter where you can access the file's URL directly.

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  • Nigel Hillier

    how do you use a transparent logo if it will only let you access a jpg?
    I`ve uploaded a png file but when i access it to use as my logo it comes up as a jpg

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  • Nick Miners

    Nigel

    PhotoShelter does support transparent logos for use as your site logo, in both classic and Beam templates. If you are having problems with this then please contact PhotoShelter support on support@photoshelter.com as you should be able to do this.

    My answer to Barry was specifically concerning images uploaded to galleries and viewed as part of your portfolio, rather than used as a logo.

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  • ANTHONY TROLLOPE

    A couple of years down the road and still no support for png images in the galleries. It seems absurd to need a second website just for my png or tif image support.

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