Photoshelter Wordpress Error

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Houston Independent School District

• May 06, 2016 13:33

Im using the Photoshelter plugin. It works just as intended. But when i try to upload/install other plugins, i get a fatal error.

"This PhotoShelter plugin requires PHP 5.0 or higher, cURL and WordPress 2.9 or above. Please contact your web host and ask them enable PHP 5.0 or above and cURL. Please deactivate the PhotoShelter plugin."

I tried several plugins, including well supported ones like Jetpack. I still get this error. Anyone experiencing the same issue?

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  Nick Miners

  • May 06, 2016 14:09

  Hi - sounds like something you need to discuss with whoever is hosting your WordPress site. You should contact their support team and show them this message - they should be able to help you out.

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  Houston Independent School District

  • May 06, 2016 15:19

  We are hosting it on our own servers. Running php 5.4.24 and using Wordpress 4.3.1. I see other users on Wordpress having similar issues.

  https://wordpress.org/support/topic/plugin-photoshelter-official-plugin-triggered-a-fatal-error?replies=2

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  Nick Miners

  • May 06, 2016 15:22

  Ah okay, then you should definitely contact PhotoShelter support so they can let their developers know. You can email them on support@photoshelter.com

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