I cant upload anymore

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Efemena Umukoro

• June 06, 2016 21:40

please I want to know what is wrong with my site

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• Official comment

  

  PhotoShelter Marketing

  • June 07, 2016 18:31

  Hi Efemena,

  Just came across your question and wanted to let you know it looks like you're out of storage. Your Basic account with us allows for 4GB, and you're currently at 100% capacity. So you can do one of the following things at this point:

  1. Upgrade to our Standard plan, which allows for 100GB (or even our Pro plan, which will give you unlimited storage, if you think you'll need it!). You can do that here: https://www.photoshelter.com/mem/account/upgrade

  2. Add more storage to your Basic plan, anywhere from 10GB all the way up to 1TB: https://www.photoshelter.com/mem/account/upgrade-storage

  Hope one of these options will work for you! If you're having trouble at all, feel free to get in touch with our team directly at support@photoshelter.com, or call 212.206.0808.

  Cheers,
  Rachel

  Rachel Reiss
  Senior Manager of Client Experience
  PhotoShelter

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  Nick Miners

  • June 07, 2016 08:06

  Hi Efemena

  Can you let me know how you are uploading your images please, and what (if any) error message you are seeing?

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