How does someone download photos?
There are three ways to give site visitors access to downloads. You can use a gallery specific password, grant permission by email address, or sell images as stock photography.
To set up a gallery password, view the gallery in http://photoshelter.com/mem/images and click on the blue cog next to 'Visibility and Access' in the right hand panel. In the drop-down menu next to 'Who can see this gallery?' choose 'Those with permission' or 'Everyone' depending on whether you want the gallery to be publicly viewable. (If you select 'Everyone', click on the 'Add download permissions' link). You can now click on 'Create password' and select a password which will allow anyone who has it to download the images at a resolution up to the maximum you specify in DL TYPE.
To set email permission, repeat the steps above, but instead of clicking 'Create password' click on 'Grant access to specific people'. This will allow you to enter one or more email addresses. Anyone who wants do download the images must sign up for a PhotoShelter account using the email address you have specified before they can download the images.
To sell an image as stock, you need to set up a pricing profile for Stock Photography at http://www.photoshelter.com/mem/sales/price-list - click on 'Add Profile' and select 'Royalty Free' or 'Rights Managed' from the list. You can then set your pricing structure, and apply the pricing profile to any and all images a user wants to download by selecting the image(s) in http://photoshelter.com/mem/images and choosing 'Price' from the 'Actions' menu (or clicking the $ symbol in the right hand panel). Click on 'Add pricing' and select the pricing profile you created above.Click on 'Submit' to apply. Users must then use the 'Add to basket' link to purchase an images as stock.
My client has the same question. I shared a proofing gallery with a client and gave them permission for full-res unlimited downloads. For some reason, they can't see how to do it. Shouldn't that be incredibly obvious and intuitive? I would love the answer to include what the client does not just what we do.
If your client has download permission then they will see a Download button on the gallery/ies you share with them - at the top of the page, next to the search bar. It is pretty straightforward - they click the Download button on the Gallery view to download multiple images, or the one that appears on an individual image page to do it per image. All my clients seem to have no problems, so I'd say it's pretty straightforward already. If your clients can't see the Download button then check the permissions and speak to PhotoShelter support on firstname.lastname@example.org if it's still not working. It might also help to ask your client for a screenshot of what they are seeing,
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