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Low-Resolution Comp Downloads

A low-resolution comp is a 500-pixel image with a watermark that your clients can use for their mock-up purposes. You can set a global preference to allow users to download your images as low-res comps, which are free of charge. All the IPTC data associated with the file will be embedded into the low-res comp file, which ensures that ownership and contact information is present.

 

Enabling Low-Res Downloads

1. Select Website > Image Security from the Navigation Bar. 

2. Next to "Allow Low-Res Comp Download?" select "Yes."

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3. Click the "Save Changes" button.

Note: If you allow comps, we strongly recommend that you set up a watermark. If you already have image watermarking set up, then your watermark will always appear on low-res comps (there is no way to disable this feature).

4. Now that you've enabled low-res comps, make sure that you have your download links enabled. to do so, navigate to your Archive Page Settings. Make sure the option to "display download links" is set to "yes." Once you've followed these steps, your clients should be able to download low-res comps. For details on how that works for your clients, check out this article.

 

Reviewing Low-Res Downloads

You can view all low-res downloads by navigating to "Clients" > "Statistics" in your navigation bar. "Download Logs" should be selected in the left pane. In the center pane, you can see a list of all client downloads in the past 90 days. The stats include:

  • The filename of the image that was downloaded
  • The name of the person who downloaded the image (if logged into an account)
  • The person's IP Address
  • The download Type ("LO-RES" for low-res comps)
  • The date and time of the download. 

You can click on the person's name to send them an email about his/her interest in your image.  

Note: In order to download a low-res comp, your client must be logged in to a free PhotoShelter account. This is so you can properly track all of your comp downloads. If your client does not have an account with us already, he or she will have the option to create one through the login prompt.

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