All of our templates include a built-in contact page with a form for potential clients to message you. Follow the links below to learn more.
Where are Contact Form Emails Sent?
Editing the Submit Button
Adding Text to the Contact Page
Spam Emails
Hiding the Contact Page
Where are Contact Form Emails Sent?
Any inquiries submitted through the contact form will be sent to the email address that you use to log into PhotoShelter. If you’d like to change that email address:
1. Navigate to "Hi, [Your Name]" > "My Account."
2. Under "General Information" click the "Edit Info" button.
3. On the next screen, click the link to "Change your email here."
4. You'll then be able to type your preferred address. Please note that if this email address is already in our system associated with another account, you will receive an error message. If you need assistance with deleting an old account, please contact Technical Support.
Editing the Submit Button
The fields in the contact form are built-in and not customizable. You can, however, customize the text on the submit button. To do so, follow these steps:
1. Navigate to “website” and click the “Enter Site Builder” button.
2. Once in the Site Builder, click the “Contact” link in your site’s navigation.
3. On the Contact page, click the blue edit icon that says “Contact Form” when you hover over it.
4. On the left, add your desired text in the field titled “Text for Submit button.”
5. When you’re done, click the green “Save” button.
Adding Text to the Contact Page
Each contact page also has a text area you can customize to add your contact info. To add your desired text, follow these steps:
1. Navigate to “website” and click the “Enter Site Builder” button.
2. Once in the Site Builder, click the “Contact” link in your site’s navigation.
3. On the Contact page, click the blue edit icon that says "Content Area" when you hover over it.
4. You should then see a text editor in which you can add your desired contact info.
5. When you're done, be sure to click the "Save" button on the left.
Note: If you do not wish to use our built-in Contact page, this article walks through hiding navigation items.
Spam Emails
While we try to prevent spam from landing in your inbox, having a publicly available contact form unfortunately means that some will likely get through to you. If you use a yourname.photoshelter.com website address, we automatically add a captcha to your contact form to prevent spam generated by bots. If you have a custom domain, we recommend you enable a captcha by following the steps in this article.
If you receive repeated spam, we suggest blocking that user or automatically filtering out emails in your email client. If you're unsure whether or not an email is spam, feel free to contact our Technical Support team.
Hiding the Contact Page
If you'd prefer to not use our built-in contact page, you can hide it from your site's navigation. Check out this tutorial for a step-by-step on hiding built-in pages.